I work from home, and some good quality internet is a must for me. I stay in Chorao, Goa which is an amazing place but internet is a huge issue here even the cellular network is very much weak. Currently most of the folks here rely on BSNL’s DSL network which you know.. SUCKS!
I won’t even describe my worse than hell life with BSNL, let’s get straight to Gwave. Other than BSNL this is the only ISP available in the place where I stay and promised a 100 times better service than BSNL.
Signing up for the connection wasn’t difficult at all, infact I didn’t even go to their Panaji office. I filled up the form and submitted it on their WhatsApp support number. I was also told if I choose to pay for 3 months the installation will be done for free and I went with the same thing, I made the payment through NEFT online which was great. It saved me a trip to their Panaji office.
After 5 days or so, a Saturday evening installation guys came over and pulled the fiber optic cable from Panchayat to my house and told me to wait till Monday to for the technical team to come over and install Fiber Optic to Ethernet media converters, this is by now an old-school tech but meh!
The technical team came over Monday afternoon and installed the Fiber Optic to Ethernet media converters, but the connection was still not up. Gwave gives you a (private) static IP address that you have to use to connect to the internet, I was told to wait one more day for my IP address to be generated. I received an email with my IP address and other connection details the next day.
I did the setup and the connection was finally up feww! To be honest, I was really impressed with the speeds I was getting I will attach some screenshots to this post as well. I was on their 100 Mbps plan which offered a 1.5TB of data usage and costs INR 3,600
Gwave plans are a bit outdated and are more expensive than other ISPs, Ethernet Xpress on the other hand have some really impressive plans but too bad they don’t provide their services where I stay.
Out of the 100Mbps I consistently got above 70Mbps of upload and download speeds which was really great.
Overall, I’m definitely happy with Gwave and it wasn’t a bad decision after all, the only thing that’s really bad about Gwave is that if you have a fiber cut then you’ll probably have to wait for more than 24 hours to get it resolved as their support is kinda bad.